A tale of two different customer service experiences
1 CommentInsights into life & leadership
Tag: leadership
Important: Read this before encouraging staff to lean in or level set
2 Comments
Since 1983 The number of employees in management positions has grown 100% compared to employees in other positions which has only grown 44%
Comments closedNew articles on the way….be sure to subscribe to get an email notification when they are available. Thanks, Robbie
Comments closed“ People want character, but follow clarity”- Andy Stanley I heard this quote on a recent Andy Stanley Leadership podcast. We all want a leader…
Comments closedIt is no secret engaged leaders are more able to motivate the team, guide the culture and drive the overall strategy of the organization.
Comments closedIt’s the time of the year where you start to see lists highlighting the best of 2018. This is my contribution of some of the best leadership books I read this year.
Comments closed“Customer service shouldn’t be a department, it should be the entire company”- Tony Hseih, CEO Zappo’s.
Comments closedThink about all the things you hold onto that weigh you down during the course of the day.
Comments closed